To use our amazing products, you need our own very user friendly software. The software runs on all Windows computers and Windows tablets. When a product is purchased with a tablet, we will always deliver the tablet with the CytoSMART software installed on it. If you purchase a device without a tablet, we will provide you a download link by email.
Did you lose your software download link? No worries. Just send an email to support@cytosmart.com and we will send you a new software download link.
One of the coolest features of this hardware is that the experiment results can be
accessed through the CytoSMART™ Cloud. If you want to access the cloud, the following
are required:
• PC, tablet or another device with a web browser.
• Active internet connection.
• CytoSMART™ Cloud login details.
After starting an experiment, the captured images will be stored in the cloud. To
allow for this, make sure the system has an active internet connection. All time logs in
the cloud are set to GMT.
Yes, a computer or tablet (with internet access) is required to process the images and upload it to our cloud application. Any device running Windows 7 or higher will be able to run the software. Thanks to the cloud application, you can read the reports from the CytoSMART devices anywhere and anytime. So for analyzing the results you use our cloud application, but to get the images in to the cloud, you need a computer or tablet.
Yes, the CytoSMART devices must be connected to a Windows device through a USB connection and to the internet using WiFi or wired network connection. The device will operate once the necessary drivers are installed. All our products support USB 3.0 for fast data transportation.
Yes. To operate with our devices, we provide you clear and user friendly software for your computer. You could also choose to buy our recommended tablet during the ordering proces. However, you need the CytoSMART cloud software and camera drivers which are free to download.